Online Privacy Policy

Privacy Policy Regarding Nonpublic Personal Information

Vantage Bank Texas places a high priority on the privacy of your financial records. Our expert bankers use modern technology to manage and maintain this information and to provide you with a full range of banking solutions effectively and conveniently. The policy set forth via the link below will explain what information we collect, use, disclose and safeguard.

Click here to view our Privacy Policy

Consumer Complaint Information

Vantage Bank Texas is committed to providing exceptional customer service.  We welcome the opportunity to address any concerns you may have as an opportunity to find a solution.  We encourage you to contact us using one of the following options:

By mail:
Vantage Bank Texas
Attn:  Compliance Department
45 NE Loop 410, Suite 500
San Antonio, TX 78216

By phone:
866-580-7262 or 210-408-5700

By email:
Click here to submit email

Vantage Bank Texas is chartered, licensed or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Vantage Bank Texas should contact the Texas Department of Banking through one of the means indicated below:

In person, or by U.S. Mail:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300,
Austin, Texas 78705-4294
Telephone No. (877) 276-5554
Fax No. (512) 475-1313
E-mail: consumer.complaints@dob.texas.gov
Website: www.dob.texas.gov

Información de Quejas del Consumidor

Para los clientes de Texas. Vantage Bank Texas esta registrado bajo las leyes del Estado de Texas y por la ley estatal está sujeto a la supervisión regulatoria por el Departamento Bancario de Texas (Texas Department of Banking). Cualquier consumidor que deseé presentar una denuncia en contra de Vantage Bank Texas debe comunicarse con el Departamento Bancario de Texas a través de uno de los medios indicados a continuación:

En persona o por correo de los EEUU:
Texas Department Of Banking
2601 North Lamar Boulevard, Suite 300,
Austin, Texas 78705-4294
Telephone No. (877) 276-5554
Fax No. (512) 475-1313
E-mail: consumer.complaints@dob.texas.gov
Website: www.dob.texas.gov